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Using InnoCaption
Using InnoCaption
Questions about how to use the features on our app
49 articles
Getting Started
How do I sign up with InnoCaption and get started with captioned calls?
How to get started with the basics of using the InnoCaption app
How to register for an InnoCaption account
How do I download the app?
How do I make an outbound call?
How do I answer an incoming call on InnoCaption?
Can I continue to use my regular phone number instead of my InnoCaption number?
How to set up automatic call forwarding to have all inbound calls captioned
How can I use InnoCaption to get captioning for inbound calls?
How to find my InnoCaption number
What are the different caption modes and how do I switch between them?
How do I switch caption modes during a call?
What are the differences between stenographer and AI captioning modes and which should I use?
How to check and delete voicemail messages
How to personalize my InnoCaption voicemail greeting
How to view and save call transcripts
How to sync, add, and delete contacts
Where is my Favorites list in the InnoCaption app?
Can I make 911 calls through InnoCaption?
How can I make an international call?
How do I access the keypad during a call?
What is the difference between internet and Wi-fi?
Advanced Features
How do I email past call transcripts?
How do I back up and restore my call transcripts and call history?
How to directly call extension numbers
How to set up caller ID
How do I prevent my InnoCaption number from showing up on someone’s caller ID?
How to make a three-way call
How to caption my own speech
How to use Text-to-Speech (TTS)
How to personalize your caption screen and change the font size
How to block unwanted calls from a certain number
How to silence unknown callers
How do I set up speed dial?
How to forward call audio to a landline phone
What to do when there is no telephone dial-in number for a Zoom video conference meeting
How do I move my InnoCaption information to a new phone or phone number?
Can I change my InnoCaption number?
How to disable the caption ratings
How to leave InnoCaption a review
How to reinstate an InnoCaption account
How to delete your InnoCaption account and app
Call Forwarding for AT&T, FirstNet
Call Forwarding for Assurance Wireless, Mint Mobile, T-Mobile, Tello Mobile, Ultra Mobile
Call Forwarding for Choice Wireless, Gen Mobile, Nex-Tech Wireless, Sprint, Thumb Cellular, US Cellular, Virgin Mobile
Call Forwarding for AT&T, Boost Mobile, Consumer Cellular, QLink Wireless, Simple Mobile, T-Mobile
Call Forwarding for C Spire, Cellular One, Credo Mobile, Cricket, Inland Cellular, Net10 Wireless, Optimum Mobile, SafeLink Wireless, Simple Mobile, Spectrum Mobile, Straight Talk, Strata Network, Tracfone, Union Wireless, Verizon, Visible, Xfinity Mobile
Call Forwarding for Cricket Wireless
How to use Caption Alert