InnoCaption

Download the app and register for an account

Sign up with InnoCaption

Learn how to place and receive calls, select a caption mode, and more

Get started with using the InnoCaption app

Get step-by-step instructions to register for an account

Register for an InnoCaption account

Get the app from the Play Store or App Store on your phone

Download the InnoCaption app

Place a captioned outgoing call on InnoCaption

Make an outbound call

Pick up an incoming call through InnoCaption

Answer an inbound call

Find out how you can use your regular phone number with InnoCaption - no need to remember a new phone number

Use your regular phone number with InnoCaption

Get captions on incoming calls through InnoCaption

Use InnoCaption for inbound calls

Locate your assigned InnoCaption number within the app

Find your InnoCaption number

Learn about the different caption modes that we offer and how to switch between them before or during a call

Caption modes on InnoCaption

Find out how to change to a different caption mode in the middle of a call

Switch caption modes during a call

Learn the difference between Human and AI caption modes and their strengths and weaknesses

Choose between stenographer and AI caption modes

Access and manage your InnoCaption voicemails

Check and delete voicemail messages

Record or type a personal greeting that callers will receive if you don't answer a call

Personalize your voicemail greeting

Access your transcript after a call and share it via email or other channel

View and share call transcripts

Sync your existing phone contacts, add a new contact, and delete a contact

Sync, add, and delete contacts

Designate important contacts as Favorites for quick access

Add to your Favorites list

Learn how emergency calling works on InnoCaption

911 calls through InnoCaption

Make captioned international calls on the InnoCaption app

International calls

Enter numbers during a call using the keypad

Access the keypad during a call

Get an overview of the difference between internet and Wi-Fi, and how this can affect your InnoCaption call quality

Internet vs. Wi-Fi

Enable automatic call forwarding to have all inbound calls captioned

Set up call forwarding

Getting Started

Home

Find answers and get help from Intercom Support and Community Experts

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