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Lock a voicemail

You can lock important voicemails to help protect them from accidental deletion

When a voicemail is locked, it will show a Lock icon and cannot be deleted unless you unlock it first.

To lock a voicemail

  1. Open the InnoCaption app

  2. Tap Voicemail

  3. Open the voicemail you want to protect

  4. Tap the Lock icon

Once locked, the voicemail will show a lock indicator.

To unlock a voicemail

  1. Open the locked voicemail

  2. Tap the Unlock icon

After unlocking the voicemail, you can delete it if needed.

Unlocked Voicemail

Locked Voicemail

Please note: Locked voicemails cannot be deleted. To delete a locked voicemail, unlock it first, then delete it.

The lock status is saved, so the voicemail will remain locked until you choose to unlock it.

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