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How do I make an outbound call?
Updated over a week ago

To be able to make an outbound captioned call, you must have first registered an account, downloaded the InnoCaption app on your phone, and logged in to the app using your cell phone number and account password. For further information on how to get set up, please click here. After these steps are complete, follow the steps below to make a call. You have the option of manually entering a number into the keypad, or accessing numbers from your phone's contact list.

To make an outbound call from the Keypad

  1. Open the InnoCaption app

  2. Tap the Keypad menu at the bottom of the screen and enter the desired number

  3. Tap the green phone icon to place your call

After the call is connected, captions should appear on your screen.

To make an outbound call from your Contact List on an iPhone and Android Next Gen (New v4.0)

  1. Open the InnoCaption app

  2. Tap the Contacts menu on the bottom toolbar of the screen

  3. Select the name of the contact you want to call

  4. Tap the phone number to make your call

After the call is connected, captions should appear on your screen.

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