If you have forgotten your account password and would like to reset it, please follow the instructions below.
To reset your account password
Navigate to www.innocaption.com
Click on the white LOGIN button at the top right corner
Click on Forgot password? link
Enter your cell phone number and click Continue
Choose where to send your authentication code and click Send
Enter your 6-digit authentication code and date of birth and click Submit
Enter your new password
Re-enter your new password
Click Set Password
Click Done
Your changes should be saved. Open the InnoCaption app and try logging in with your new password.
To go straight to the password recovery portal and skip steps 1-3 above, click here.