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Change your contact information

Update the email address or home address on your InnoCaption account

Updated over a week ago

You can change your personal contact information (email address or home address) on the app or on InnoCaption Web.

To change your personal information on the InnoCaption app

  1. Open the InnoCaption app

  2. Tap Settings

  3. Tap Your account

  4. To update your email address, tap Edit

  5. Enter your email address and tap Save

  6. To update your physical address, tap Home address or Emergency 911 address

  7. Enter your address and tap Save

​To change your personal information on InnoCaption Web

  1. Click the white Login button at the top right corner OR click here to go straight to the portal

  2. Enter your cell phone number and password, then click Sign in

  3. Click the Settings icon on the top right toolbar

  4. Click Your account

  5. Click the Change email button or Edit button next to the address field you wish to edit (Home or Emergency 911)

  6. Follow the instructions to update your information

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