InnoCaption Web helps make calls far more accessible by allowing you to place a captioned call directly from your browser or live stream the same captions from your phone onto a computer screen. To use InnoCaption Web, you must first register for an InnoCaption account (if you don't already have one) and log into the InnoCaption Web portal using your cell phone number and account password. Your InnoCaption app and InnoCaption Web login details are the same.

InnoCaption Web is also a great feature to use if you need captioning on Zoom meetings or other video conference calls. Please refer to the article here for more details and instructions.

InnoCaption Web works just like your phone's regular dialer. Simply login to the InnoCaption Web portal and use the dial pad to enter the number you wish to call. Once the call connects, whatever the other person on the line says will be captioned on the screen. If you would like to see detailed instructions or a video of this process, visit how to make outbound calls with InnoCaption Web.

If you would like to receive captioned calls, you must pick up calls on your phone using the InnoCaption app, and the InnoCaption Web portal will mirror the captions on your phone. At this time, you are not able to pick up calls directly from the InnoCaption Web portal.

InnoCaption offers live captioning through highly skilled stenographers as well as best-in-class automated speech recognition software. InnoCaption puts you in control, allowing you to choose between these two different methods of captioning depending on your accessibility needs and the nature of your call. For more information about our caption modes, please see the article below.

What are the differences between stenographer and AI captioning modes and which should I use?

On InnoCaption Web, contacts are securely stored on InnoCaption servers. Please note that the contacts saved in this list are only for InnoCaption Web and are separate from the contact list on your phone and on the InnoCaption mobile app.

To sync contacts from the InnoCaption app on InnoCaption Web

OR

To add contacts on InnoCaption Web

InnoCaption is working hard to make calls more accessible. We now have a feature called Text-to-Speech. This feature allows you to convert text into speech with natural sounding human voices. Text-to-Speech was developed to assist our users who have difficulty being understood by automated systems. Using this feature, our users can type short prompts such as, "Yes" or "Representative," to navigate these systems with greater ease.

To use Text-to-speech (TTS) on InnoCaption Web