We are only able to provide our service to deaf and hard of hearing users based in the United States with a US cell phone number, US residential address and social security number. This is because InnoCaption’s service is funded and administered by the United States Federal Communications Commission (FCC) and therefore cannot be used by residents in other countries.

If you reside in the United States but plan to travel temporarily outside of the country (for example, vacation or business trip), you may continue to use our service while abroad. In order to do so, please inform us of your travel dates and location by reaching out to our support team at [email protected].