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How to use Caption alert

Updated over a week ago

Having long calls and waiting on extended holds can be tiring. InnoCaption has a feature called Caption alert to help notify you when captioning has started again so you don't have to wait on extended holds.

If you know you will be on an extended hold, you can turn on Caption alert. Our app will monitor to determine when captioning starts again, so you don't have to keep watching the screen. When captioning is detected, your device will vibrate and the call screen will flash white to alert you that captioning has started again.
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​To enable Caption alert during a call

  1. Open the InnoCaption app

  2. Make a call

  3. Tap the icon with three vertical dots

  4. Tap Enable Caption alert

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